by Jon Gilbert | affinity program, best business practice
Has this ever happened to you? A customer’s payment card purchase is declined because they have been issued a new payment card, only you haven’t been informed of this? Or a payment doesn’t go through because the card expiration date has changed, but...
by Jon Gilbert | best business practice
Yes, a surcharge can help you recoup some of the expenses associated with accepting credit cards for payment. But this must be weighed against how this cost passed on to your customers will make them react. But even before you consider adding a credit card surcharge,...