by Jon Gilbert | best business practice, SEPA Membership
Finding Hidden Back-Office Friction Before Heating Season As summer winds down, propane marketers begin preparing for what everyone knows is coming. Trucks are serviced, tanks are filled, seasonal employees are hired, and delivery schedules are reviewed. Every...
by Jon Gilbert | affinity program, best business practice, SEPA Membership
The 2026 Payments Playbook: Improving Efficiency Without New Systems When I review payment setups for propane and energy marketers, I often see the same pattern. Strong operations. Dedicated teams. Loyal customers. But behind the scenes, payments are still...
by Matthew Leonard | best business practice, Marketing & Advertising, SEPA Membership, Sponsorship
2026 SEPA All-Inclusive Sponsorship Packages We are immensely thankful for your sponsorship for 2026! Your support is crucial to our success and helps create unforgettable experiences for all members. Your generosity and dedication to our cause are truly inspiring,...
by Jon Gilbert | affinity program, best business practice
What Marketers really get from the new Visa/Mastercard swipe-fee settlement and what to watch for with customers December 4th The newly proposed $38 billion Visa/Mastercard swipe-fee settlement, announced on November 10, 2025, is making significant headlines. For many...
by Jon Gilbert | affinity program, best business practice
One of the tenets of increasing your EBITA is Optimize costs and enhance operational efficiency If you’re a fuel marketer, you probably know your biggest expenses by heart—supply, labor, equipment—but how often do you dig into what you’re spending to get paid?...
by Jon Gilbert | affinity program, best business practice
Why you should consider a payment processing audit for your business. We all get the calls: Someone soliciting your business to lower your credit card processing fees. It might be your local bank, a vendor down the street, or a competitor to the vendor you are using....
